NorthStar staff are proficient in providing professional career advice/counselling to support clients to explore employment options. This enables the client to consider a variety of career options, dependent on their abilities/skills. Required government assessments will also determine their eligibility under our funding guidelines etc. See Accessing our Services.

NorthStar provides initial one-to-one training to new job
seekers to assist them to be "job ready". This could include:

• developing job search strategies
• resumé preparation and presentation
• application letters (tailored to each job application)
• phone and interview techniques
• attending interviews with clients (if appropriate)
• accessing vocational training opportunities
• assisting with specialist support agencies including Centrelink
• travel training (if appropriate)
• client ‘pre-screens’ to assess job skills which can be matched to local employers

More training is offered once the client commences in a new job to ensure that all of the necessary skills are understood by the client as well as the employer. If a client has a promotion in their employment, Post-placement Employment Consultants offer training to ensure that new required job skills are understood.

On-the-job support is also offered to both the client and the employer and can ensure that the client feels confident in employment. Our Post-placement Employment Consultants can visit the worksite on a regular basis meet with both the employer and the employee and ensure that long term employment is achieved. These could include:

• assisting with employment induction processes and paperwork
• worksite skills training (if needed)
• liaising with supervisors and employers and negotiating workplace modifications (if needed)
• ongoing on the job support and worksite visits to help with job retention (if required)
• mediation between client and employer if needed
• ongoing client contact even if the above is not required
• ongoing job support is offered away from the worksite if this is preferred

NorthStar has access to a variety of incentives and other government schemes to help achieve a positive outcome. These include:

• Wage Subsidy Scheme (Please contact NorthStar for more information)
  
• Supported Wage System
• Employment Assistance Fund (formerly Workplace Modifications Scheme)
  

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